Last updated July 9th, 2026

We at ExactLogix Inc., d/b/a AccuLynx, Inc. (“AccuLynx,” “we,” “our,” or “us”) respect your privacy. This Privacy Policy (“Policy”) describes how we process your Personal Information when you visit our Website, Best Roofing CRM Software | AccuLynx (“Website”), use our mobile applications (“Apps” and, together with the Website, “Services”), interact with us over the phone, via email, or through other communications, and apply for a position with us.

Please read this Privacy Policy carefully to understand our privacy practices when you use our Services. We may modify this Policy at any time at our discretion. Material changes will be conspicuously posted on the Website or otherwise communicated to you. All changes will be effective immediately upon posting to the Website.

IF YOU ARE A CALIFORNIA RESIDENT, PLEASE SEE THE “YOUR CALIFORNIA PRIVACY RIGHTS” SECTION BELOW FOR ADDITIONAL INFORMATION THAT APPLIES TO YOU.

IF YOU ARE A CANADIAN RESIDENT, PLEASE SEE THE “CANADIAN PRIVACY RIGHTS” SECTION BELOW FOR ADDITIONAL TERMS THAT APPLY TO YOU.

WHAT IS PERSONAL INFORMATION?

For purposes of this Privacy Statement, “Personal Information” or “Personal Data” means information that alone or in combination identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. Personal information does not include publicly available information or aggregated information that does not include personal identifiers.

CATEGORIES OF PERSONAL INFORMATION WE COLLECT

We collect specific categories of Personal Information. When you access our Services, we may collect certain information to complete your request. The information we collect varies depending on the Services you are using.

We describe how we collect information on our Services below:

Category of Data Examples Retention Period
Identifiers Full name, mailing address, billing address, shipping address, Internet Protocol Address (“IP Address”), email address, account user ID and password, and telephone number. For business customers: We retain this information as long as we have a business relationship with you.

For investors: As long as required by law.

For individuals: As long as needed to respond to your requests or as required by law.
Customer Records Name, signature, physical characteristics or description, address, telephone number, bank account number, credit card number, debit card number, or any other financial information. As long as we have a business relationship with you.
Commercial Information Records of products or Services you purchased or received, or considered, other purchasing history or invoices, and credit checks. As long as we have a business relationship with you.
Internet Activity Browsing history, search history, information regarding your interactions with the Website, applications, or advertisement, electronic device identifier, hardware information, operating system version, browser type and version, browser language, media access control (“MAC”), screen resolution, cookie information, system type, access times, referring Website URLs. For as long as is needed for our business purposes.
Geolocation Data City, State, Zip Code, and Country (based on IP Address). For as long as is needed to obtain general statistics on Website traffic and use of Apps.
Sensory Information Customer Services calls. For as long as is needed for our business and customer service purposes.

SOURCES OF THE INFORMATION WE COLLECT AND THE PURPOSE FOR WHICH WE COLLECT IT

We collect Personal Information from the following sources:

  • Information you provide directly to us.
  • Information we collect automatically when you use our Services.
  • Information we collect from Third Parties such as third-party marketing providers.

Information we collect from you

We collect certain Personal Information from you directly or automatically using technology for the purposes described below:

Purpose for Collection and Use Examples Category of Data
Business Purposes To facilitate transactions
To process, deliver, and return products and Services
To improve products and Services
To provide customer Services
To create accounts
To inform our business strategies
To engage in product research and development
To monitor and improve our products and Services
To administer surveys 		Identifiers, Customer Records, Commercial Information, Internet Activity, Sensory Information
Communication Purposes To respond to your requests or inquiries
To send you newsletters and updates
To provide information about our products and Services 		Identifiers, Customer Records, Commercial Information, Internet Activity, Sensory Information
Employment Purposes We collect Personal Information such as your name, address, email, and phone number when you apply for employment with us through the Website.

In addition, we may collect information relating to your demographics, education, and employment history when you submit that information as part of an employment application. Not all requested information is required, however, and we specifically indicate what information is required to submit your employment application. 		Identifiers
Website Management Purposes To provide personalized experiences
To troubleshoot problems with the Website
To help improve the Website
To understand how you get to the Website 		Identifiers, Internet Activity
Marketing & Advertising Purposes To send you promotions
To serve you targeted advertising
To send you e-mail promotions 		Identifiers, Internet Activity, Commercial Information
For Compliance and Legal Purposes To protect our legal rights and the rights of third parties Identifiers, Customer Records, Commercial Information
Analytics To perform analytics on your use of the Website
To understand the Website demographics and user preferences 		Identifiers, Internet Activity, Geolocation Information

Information we collect from third-party sources

We collect Personal Information from various third-party companies and public sources as described below:

Purpose for Collection and Use Examples Category of Data Third Party Source
Commercial Purposes When you make a purchase online, we do not receive your credit card, debit card, or other financial information. Instead, that information is provided directly to a PCI-compliant payment processor to help us facilitate payment. However, we do receive your contact information and purchase information from the payment processor.

We use the third-party Payrix to manage payments. 		Identifiers, Customer Records Payment Processors
Marketing & Advertising Purposes We may receive information from our third-party advertising service providers. Identifiers Service Providers, Third Party Marketing and Analytics Companies
Analytics We may also receive Personal Information from our third-party analytics providers. Identifiers, Internet Activity, Commercial Information Website-related Service Providers, including analytics providers, Third Party Marketing and Analytics Companies

DISCLOSING PERSONAL INFORMATION

We may disclose your Personal Information as follows:

With Whom We Disclose Personal Information Purpose for Disclosing Category of Information
Employees, Business Partners, Affiliates, and Subsidiaries Business Purposes: including to process, deliver, and provide Services, communicate with you, provide customer service, and improve our products and Services.

Website Management: including troubleshooting problems, improving the content and functionality of the Website, and customizing the Website for you and our users. 		Identifiers, Commercial Information, Customer Records, Internet Activity, Sensory Information
Service Providers Business Purposes: include payment processing, customer service, and performing analytics.

Website management: includes hosting, troubleshooting problems, improving the content and functionality of the Website, and performing statistical and other analyses of the Website. 		Identifiers, Internet Activity, Customer Records, Commercial Information
Third-Party Advertising Networks and Social Media Platforms Marketing & Advertising Purposes: including providing targeted advertising and other marketing communications.

Business purposes: include performing data analysis and statistical analysis for us. 		Identifiers, Commercial Information, Internet Activity
Government and Law Enforcement Legal Purposes: We will cooperate with law enforcement and other governmental agencies and may disclose Personal Information: (i) if we believe in good faith we are legally required to disclose that Personal Information, (ii) if we are advised to disclose Personal Information by our legal counsel, or (iii) when necessary to identify, contact or bring legal action against someone who may cause or be causing harm to, or interfering with the legal rights of, AccuLynx or any other person or entity. Identifiers, Commercial Information, Internet Activity, Customer Records
Professional Advisors Business Purposes: We need to receive advice from our professional advisors, such as our attorneys, accountants, financial advisors, and business advisors, in their capacity as advisors to us. Identifiers, Commercial Information, Customer Records
New Owners or Successors in Interest Change in ownership/business successors: We may share your Personal Information in connection with a contemplated or completed strategic business transaction such as a merger, acquisition, or sale of all or substantially all of our assets or stock to a subsequent owner or operator, a dissolution, bankruptcy, liquidation, or other similar business transaction where Personal Information may be shared, sold or transferred to that third party, including during the due diligence process. Identifiers, Commercial Information, Internet Activity, Customer Records
Other Users Digital Millennium Copyright Act Requests: By submitting a copyright infringement notice, counter-notice, or other similar notification, you consent to have that communication forwarded to any person or entity to whom the notice or counter-notice relates in order to facilitate a prompt resolution of the copyright infringement claim. Identifiers

DE-IDENTIFIED/AGGREGATED DATA

We may aggregate or de-identify Personal Information we collect through our Services and when operating our business. For example, we may aggregate Personal Information to calculate the percentage of users in a particular zip code. Once information or data has been de-identified and/or aggregated, such information is no longer Personal Information.

AccuLynx may use or share such de-identified or aggregated data for any legal purpose at its sole discretion.

BLOGS AND FORUMS

Our Website may, from time to time, offer publicly accessible blogs or community forums where you can submit ideas, photographs, writings, music, video, audio recordings, computer graphics, pictures, data, information about your location, questions, comments, suggestions, or other content (“User Content”), including Personal Information. You should be aware that any User Content you provide in these areas may be read, collected, and used by others who access them. Please note that we do not control who will have access to the User Content that you choose to make public and cannot ensure that parties who have access to such publicly available information will respect your privacy or keep it secure.

To request the removal of your Personal Information from our blog or community forum, contact us at privacydata@acculynx.com. In some cases, we may not be able to remove your Personal Information, in which case we will let you know if we are unable to do so and why. We are not responsible for the privacy or security of any User Content that you make publicly available on the Website or what others do with the User Content you share with them on the Website. We are not responsible for the accuracy, use, or misuse of any User Content that you disclose or receive from third parties through the Website.

WEBSITE ANALYTICS, COOKIES, AND OTHER TRACKING TECHNOLOGY

We use analytics services and targeted advertising cookies in addition to location features that are connected to your use of the Services. We use cookies, web beacons, pixel tags, and other technologies (collectively, “Cookies”) on our Services to automatically collect information used to improve the Services and to advertise to you. To learn more about how we use Cookies in the Services, see our Cookie Policy.

Geolocation Services

An App may utilize location services on your mobile device to collect and use location data, including the real-time geographic location of your device. If you consent to the App’s utilization of location services, we may use GPS, Bluetooth, your device’s unique identifier, and/or your IP address, along with Wi-Fi and cell tower locations and other technologies to determine your device’s geolocation. This location data is utilized to deliver Services requested by you. We do not maintain a history of the location of a device, only where your device is at any given moment. We will collect geolocation data only if you consent, and we will notify you whether the location services will always be running or only when the App is in use. You may choose to disable location services through our App or your mobile-enabled Wi-Fi devices, but if you do so, you will not receive any notifications or services that require a geolocation. Most mobile devices provide users with the ability to disable location services. These controls are generally located in the device’s settings menu. You can also contact your mobile Services carrier or your device manufacturer for more information on disabling location services.

Chat Technology

We use chat services and software code that collect users’ interactions with the Website in a manner that allows us to monitor and review these interactions for customer service and to improve our Services. These interactions may include users’ Personal Information entered into the chat window, webpages visited on our Website, IP address, and geographic location information such as city, state, or geographic area. These interaction replays help us identify and diagnose usability problems, identify areas for improvement, and improve the customer experience when using the Website.

Statements regarding our practices do not apply to the methods used by these third parties to collect information or to the use of the information that such third parties collect. We do, however, work with third parties to make efforts to provide you with information on their practices and any available opportunity to exercise choice. We make no representations regarding the policies or practices of third-party advertisers, advertising networks or exchanges, or related third parties.

YOUR CONSUMER PRIVACY CHOICES

Update your Personal Information. You may update your Personal Information by contacting us using the information in the “Contact Us” section below or by contacting us at privacydata@acculynx.com.

Delete Your Account. If you no longer wish to use the Services or access your account or account information, you may request us to delete your account by contacting us at privacydata@acculynx.com. This will result in the full, permanent deletion of your account and associated information. We will not be able to recover your account after it has been deleted.

Opt Out of Marketing Messages. If you sign up to receive marketing communications and materials, you consent to receive such communications at the location or contact information you provide.

  • Email: If you no longer wish to receive email marketing messages from AccuLynx, you should use the “unsubscribe” option that can be found in each marketing email we send or contact us using the information provided below. Within 10 days of receipt of your unsubscribe request, we will remove you from our distribution list unless you resubscribe.
  • Text: AccuLynx uses third-party text messaging services to communicate and share information with its subscribers. By subscribing, you have provided us with consent to send you text messages regarding AccuLynx programs, events, and Services.
    • Data Usage Clause: We use your phone number solely to communicate important updates, including alerts and event notifications. We will not use it for any other purpose.
    • Message Frequency: Message frequency may vary depending on the programs, events, activities, and Services provided by AccuLynx.
    • Rates: Message and data rates may apply. Your mobile carrier determines these charges, and they are your responsibility.
    • STOP Instructions: If you wish to stop receiving text messages from AccuLynx, reply STOP to any text message. You will receive a confirmation message and will no longer receive SMS communications from us. You may also stop text messages by calling us at (608) 473-3800 or emailing us at privacydata@acculynx.com.
    • HELP Instructions: For assistance, reply HELP to any message or contact our support team at (608) 473-3800 or email us at privacydata@acculynx.com.
    • Carrier liability: Mobile carriers are not liable for delayed or undelivered messages.
    • Non-Sharing Clause: We respect your privacy and will not intentionally distribute your mobile phone number to any third parties for any purposes without your consent.
    • Data Protection Clause: We use restricted access controls and secure storage solutions to protect your data from unauthorized access or misuse. We retain your contact data for as long as needed to fulfill the purposes outlined in this policy.
  • Phone: You may request that we remove you from our telephone marketing list and refrain from sharing your telephone number with third parties by contacting us using the contact information provided below.
  • Push Notifications: You may elect to receive push notifications from the App. If you wish to no longer receive push notifications, you may adjust your notification settings in your App account.

LEAVING OUR WEBSITE AND/OR LINKING TO THIRD PARTIES

We strive to ensure that any information you send us is safe. When you leave this Website and go to another linked website, we are not responsible for the content or availability of the linked website. Please be advised that we do not represent either the third party or you if you enter into a transaction on the third-party website. Further, the privacy and security policies of the linked website may differ from those practiced by us. The inclusion of any link does not imply our endorsement of any other company, its website(s), or its product(s) and/or service(s). We are not responsible for the privacy practices or content of any other website.

SOCIAL MEDIA AND PLUG-INS

Our online Services may use social media plug-ins (e.g., the Facebook "Like" button and "Share to Twitter" button) to enable you to easily interact with certain social media websites (e.g., Facebook, Twitter, Instagram) and share information with others. When you visit our online Services, the operators of the available social media plugins can place a cookie on your device, enabling such operators to recognize individuals who have previously visited our online Services. If you are logged into these social media websites while visiting our online Services, the social media plugins allow the relevant social media Website to receive information that you have visited our online Services or other information.

The social media plugins also allow the applicable social media website to share information about your activities with our online Services with other users of the social media website. For example, Facebook Social Plugins allow Facebook to show your "Likes" and comments on our online Services to your Facebook friends. Facebook Social Plugins also allow you to see your friends' Facebook activity on our online Services. We do not control any of the content from the social media plugins. We may also interact with you on social media platforms. If you contact us on one of our social media platforms, request Services, or otherwise communicate directly with us on social media, we may contact you to interact with you. For more information about social media advertising and social media plugins from other social media websites, please refer to those website's privacy and data-sharing statements.

AccuLynx integrates with authenticated Google Drive accounts to allow for the selection of documents to be stored within AccuLynx.

  • Security procedures are in place to protect the confidentiality of your data.
  • We use encryption to protect your information.

We use the YouTube application programming interface (API) services to allow you to access YouTube content from our Services. Your use of YouTube is governed by YouTube’s Terms of Service and Privacy Policy. We encourage you to read the YouTube Terms of Service and Privacy Policy, which are available on its website at https://www.youtube.com/t/terms.

CHILDREN'S PRIVACY

Our Services are not intended for or directed to individuals under 18 years of age, and we do not knowingly collect any personal information from children under the age of 18.

DATA SECURITY POLICY & USER RESPONSIBILITIES

We take the protection of your information seriously and take reasonable and appropriate physical, administrative, and technical measures to protect the information collected through our Services. While we implement commercially reasonable security measures to protect your privacy, please keep in mind that the Internet is not a 100% secure medium for communication, and we cannot guarantee that the information collected about you will always remain private when using our Services. As a result, while we strive to protect your Personal Information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.

YOUR CALIFORNIA PRIVACY RIGHTS

The terms in this section are only applicable to residents of California.

Under the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act (together, the “CCPA”), California residents have additional rights regarding their Personal Information. In the event of a conflict between this Section and the remainder of this Privacy Statement, this section shall take precedence for the applicable state residents.

Certain capitalized terms not defined in this Privacy Statement have the meanings set forth in the relevant Act described above.

CALIFORNIA RESIDENTS – PRIVACY RIGHTS

Right to Know Subject to certain exceptions, you have the right to know what Personal Information we have collected about you, including the categories of Personal Information, the categories of sources from which the Personal Information is collected, the business or commercial purpose for collecting, selling, or sharing Personal Information, the categories of third parties to whom we disclose Personal Information, and the specific pieces of Personal Information we have collected about you. A request to know can be made up to twice a year.
Right to Delete You have the right to request that we delete the Personal Information we have collected about you, taking into account the nature of the Personal Information and the purposes of the processing of the Personal Information.
Right to Correct Subject to certain exceptions, you have the right to request that we correct your inaccurate Personal Information.
Right to Opt-Out Subject to certain exceptions, you have the right to opt-out of having your Personal Information sold to or shared with third parties for targeted marketing. In addition to other methods available to submit a request to exercise a Privacy Right, you may make a request to opt-out by filling out the form.
Right to Non-Discrimination We will not discriminate against you for exercising any Privacy Right provided under applicable law.
Who May Exercise Your Privacy Rights Only you or a person that you authorized to act on your behalf may make a privacy rights request concerning your Personal Information. A parent or legal guardian may make a privacy rights request on behalf of their child.

If you choose to use an authorized agent, you must: (a) provide signed, written permission to that authorized agent to submit privacy rights requests on your behalf; (b) verify your identity directly with us; and (c) directly confirm with us that you granted permission to the authorized agent to submit the request on your behalf. We may deny a request from an authorized agent if we do not have proof that you authorized them to act on your behalf.

ADDITIONAL INFORMATION FOR CALIFORNIA RESIDENTS

Categories of Personal Information Collected During the past 12 months, we have collected the following categories of Personal Information as described in the “SOURCES OF THE INFORMATION WE COLLECT AND THE PURPOSES FOR WHICH WE COLLECT IT” section above.
Categories of Personal Information Disclosed for a Business Purpose During the past 12 months, we have disclosed the following categories of Personal Information for a business purpose:
Identifiers, Commercial Information, Internet Activity
Categories of Personal Information Sold or Shared We do not “Sell” or “Share” (as those terms are defined in the CCPA) any Personal Information we collect through the Website.
Sensitive Information We collect, use, or disclose your Sensitive Personal Information, as defined in the CCPA.
California Shine the Light Under California's Shine the Light Law (California Civil Code Section 1798.83), you have the right to request the following information regarding our disclosure of your Personal Information to third parties for direct marketing purposes: (a) the categories of Personal Information we disclosed to third parties for their direct marketing purposes during the preceding calendar year; (b) the names and addresses of the third parties that received the information; and (c) if the nature of the third party's business cannot be determined from their name, examples of the products or Services they marketed. This information may be provided in a standardized form that is not specific to you.

You are permitted to obtain this information from us once a year, free of charge. To make such a request, please submit your request in writing to:
Email us at: privacydata@acculynx.com

Exercising Your Privacy Rights

You may exercise your California privacy rights described below by contacting us at:

AccuLynx
ATTN: Data Privacy
705 3rd Street, Suite 380
Beloit, Wisconsin 53511
privacydata@acculynx.com
(608) 473-3800

When We Will Respond: We will try to respond to your request within 45 days. If we require additional time, we will inform you of the reason and extension period. Any disclosures we provide will only cover the 12-month period preceding our receipt of your request. For data portability requests, we will select a format to provide your Personal Information to you. We may charge a fee to process or respond to your request if it is excessive, repetitive, or manifestly unfounded.

Opting Out of the Sale or Sharing of Your Personal Information. You may opt out of our Sale or Sharing of your Personal Information for targeted advertising:

  • By email at: privacydata@acculynx.com
  • Via webform at: [LINK TO FORM]
  • Using the options provided in the “Your Choices” section above.

Global Privacy Control. You may opt out of the sale or sharing of your Personal Information by broadcasting the Global Privacy Control (“GPC”) signal, an opt-out preference signal, using a browser and/or browser extension that supports the GPC signal. To download and use a browser supporting the GPC signal, click here. If you choose to use the GPC signal, you will need to turn it on for each supported browser or browser extension you use.

CANADIAN PRIVACY RIGHTS

Your Canadian Privacy Rights. Under Canadian privacy laws you have certain rights to access and correct Personal Information, subject to identity verification requirements and certain exceptions.

Right to Access. You have the right to confirm that we hold Personal Information about you, receive an explanation about how we use your Personal Information, and obtain access to your Personal Information.

Right to Rectification. You have a right to examine and challenge the accuracy and completeness of your Personal Information, and have your Personal Information amended where appropriate.

Right to Withdraw Your Consent. You have the right to withdraw your consent to processing your Personal Information at any time, subject to legal or contractual restrictions and reasonable notice. If your withdrawal of consent implicates the quality of our Services to you, we will notify you.

Right to Complain to a Data Protection Authority. You also have the right to lodge a complaint regarding the processing of your Personal Information with the applicable data protection authority. Please contact your local data protection authority for more information.

How to Exercise Your Rights. To exercise your rights described in this Section, you may submit your request to us by contacting us using the contact information listed below.

Data Transfers and Consent To Processing Outside of Canada or Quebec

We are based in the United States. We may transfer your Personal Information to the United States in connection with the operation of our business.

To assist us in meeting our operational and legal obligations, we may also transfer or make your Personal Information accessible to one of our service providers located either in Canada (both inside and outside Quebec) or throughout the world.

When we transfer your Personal Information outside of Canada, your Personal Information may be available to government officials in the United States or other countries. These countries have privacy laws that differ from Canadian privacy laws.

Additional Terms Applicable to Quebec Residents Only

If you are a resident of Quebec, Quebec law provides you with additional rights regarding the use of your Personal Information, subject to identity verification requirements and certain exceptions.

Right to Restriction of Processing. You have a right to direct us to cease disseminating your Personal Information or to de-index any hyperlink attached to your name that provides access to the information by a technological means, if the dissemination of the information contravenes the law or a court order.

Right to Request Deletion. You have a right to request that we delete Personal Information we collected from you. We will comply with such requests, and direct our Service providers to do the same, subject to certain exceptions permitted by applicable law.

Right to Portability. You may request copies of the Personal Information you have provided to us. Where possible, we will deliver the copy of your Personal Information to you using a structured, commonly used, and machine-readable format. Alternatively, you may request that we send your Personal Information to another business.

Translations. This Privacy Statement may be provided in several languages. In the event of conflict or inconsistency, the English language version of this Privacy Statement controls, unless otherwise required by applicable law. En cas de conflit ou d'incohérence, la version anglaise de cette politique de confidentialité contrôle, sauf si la loi applicable l'exige.

How to Exercise Your Rights. To exercise your rights described in this Section, you may submit your request to us by contacting us using the information below.

CHANGES TO THIS PRIVACY POLICY

As our organization changes over time, this Privacy Policy may change as well. We reserve the right to amend the Privacy Policy at any time, for any reason, without notice to you, other than the posting of the amended Privacy Policy on our Services. We will provide you notice of material changes by indicating that the Privacy Policy has been updated on our homepage and will indicate the date we made the update above. Your continued use of any of the Services after the changes have been made will constitute your acceptance of the changes. Please, therefore, make sure you read any such notice carefully. If you do not wish to continue using the Services under the new version of the policy, please cease using the Services.

Contact Us

AccuLynx
ATTN: Data Privacy
705 3rd Street, Suite 380
Beloit, Wisconsin 53511
privacydata@acculynx.com
(608) 473-3800

Support:
M-F 7am-6pm CST
support@acculynx.com
(608) 473-3800

Sales:
M-F 7am-6pm CST
sales@acculynx.com
(866) 981-5969